Md Moshiur Rahman Intake Manager

Md Moshiur Rahman is the Intake Manager at Cottage Home Care, where he leads the team responsible for a new client's very first experience with the organization — from the initial phone call through eligibility screening, documentation, and the handoff into active care. It's a role that sits at the intersection of operations and compassion: every case that reaches a caregiver's hands has passed through Moshiur's team first.

Working out of Cottage Home Care's Aims Tower office, Moshiur manages a team of Intake Coordinators who process referrals, verify insurance and Medicaid eligibility, and coordinate with families and referral partners to keep each case moving without unnecessary delay. He has built the department's day-to-day workflow around a simple standard: no family should feel lost in paperwork while waiting to start care.

Fluent in English, Bangla, and Hindi, Moshiur is frequently the first familiar voice a new client or family member hears when they reach out to Cottage Home Care. That multilingual, culturally attuned first contact is deliberate — it reflects Cottage Home Care's broader model of matching language and understanding to the communities it serves, starting at the very first phone call.

Beyond the day-to-day intake process, Moshiur works closely with case management, nursing, and scheduling to make sure new clients transition into care with the right caregiver match and complete documentation in hand — reducing back-and-forth for families who are often navigating a stressful moment for a parent, spouse, or child.