CHHAServices in New York
Certified Home Health Agency Services — Cottage Home Care New YorkCottage Home Care provides trained home health aides in New York homes to help with daily personal care and support needs. Our aides work according to an approved care plan and coordinate with your healthcare team to help your loved one stay safe and comfortable.
- NYSDOH-Regulated Care
- Nurse-Supervised Aides
- All 5 Boroughs
Verified & compliant

What Is a CHHA?
CHHA stands for Certified Home Health Agency, a New York State-approved provider of short-term, doctor-ordered medical home care after a hospital stay or health change. A CHHA plan can include nursing, therapy, medical supplies, and home health aide visits, typically covered by Medicare, Medicaid, or other insurance. Cottage partners with licensed CHHAs to provide the home health aide staffing component and helps confirm your coverage before care begins.
Nurse-Supervised Aide
Nurses supervise every aide. Doctors order the care.
Part-Time, Not 24/7
CHHA care is part time by design, coming and going rather than staying around the clock like some people expect.
A Complete Plan
Your CHHA services may include nursing, therapy, home health aide services, and other approved care based on your needs and insurance coverage.
State-Checked Care
New York checks on CHHAs often. Got a complaint? Call 800-628-5972.
CHHA at a Glance
Key facts about the program in one place.
- Program Name
- Certified Home Health Agency (CHHA)
- State
- New York
- Primary Coverage
- Medicare, Medicaid, and private insurance short-term home care
- Who It Helps
- Patients recovering after a hospital stay, surgery, or health change
- Common Services
- Skilled nursing, home health aide visits, therapy, and medical supplies
- Key Requirement
- A doctor's order, insurance approval, and an RN start-of-care visit before services begin
Do You Qualify for CHHA Aide Care?
CHHA care is available to New Yorkers who meet a few basic requirements. Here's what qualifies you to get started.
- A physician’s order for home health care
- Active New York Medicaid, for Cottage’s own aide service specifically
- A need for short-term medical home care, such as nursing, therapy, or home health aide services, often following a hospital stay.
- Residency in one of the five boroughs Cottage serves (Bronx, Brooklyn, Manhattan, Queens, Staten Island)
CHHA care is short-term. If you need ongoing, non-medical support once skilled services end, PCA, the NHTD Waiver, or Private Pay home care may be the next step.
CHHA Home Health Aide Services in NYC
Our trained home health aides help with a wide range of personal care tasks, always delivered with dignity and respect:
- Bathing and grooming
- Dressing assistance
- Toileting and incontinence care
- Mobility support
- Medication reminders

Personal Hygiene Assistance
Cottage's aide helps with bathing, grooming, and getting dressed.
Housekeeping Tasks
Light housekeeping keeps your home clean and safe day to day.
Daily Supportive Tasks
Our aide helps with the everyday tasks that keep you comfortable and steady.
Supervised Health Care Tasks
Our aides provide personal care and daily support services according to the approved care plan and agency guidelines.
Cottage provides the non-medical Home Health Aide part of your plan. Nursing, medical supplies, and any added therapy go through your CHHA nurse instead.
How to Start CHHA Home Care
Cottage Home Care can guide you through each step, whether you're coming home from the hospital or need ongoing support.
- 01
Get a doctor's order
CHHA services begin with an order from your physician, usually after a hospital stay or health change.
- 02
Confirm insurance approval
Your Medicare, Medicaid, or insurance plan reviews and approves the ordered services.
- 03
Complete the start-of-care visit
A registered nurse from the CHHA schedules a home visit to set up your care plan.
- 04
Care starts
Cottage Home Care provides the home health aide staffing so your care plan can move forward.
Common Questions About CHHA
Have more questions about Certified Home Health Agency services in New York? We're here to help.
(516) 367-2266CHHA stands for Certified Home Health Agency, a type of home care agency that New York State checks and formally approves. A CHHA may coordinate nursing, home health aide services, medical supplies, therapy, and other approved services based on the patient’s needs and insurance coverage.
New York’s CHHA program covers part-time home care rather than full-time or around-the-clock support. Medicare, Medicaid, private pay, or another insurance plan can all cover it, though Cottage’s own aide service specifically requires active New York Medicaid.
Think of it this way: an HHA is a trained caregiver, while a CHHA is a Certified Home Health Agency that may provide home health aide services as part of an approved care plan.
A CNA usually works inside hospitals and nursing homes. A CHHA, on the other hand, is the home care agency that sends trained aides into your house.
Bathing. Dressing. Getting around the house safely. An HHA helps with personal hygiene, housekeeping, and other daily support, all under a nurse’s plan.
Cottage works with specific insurance plans that cover CHHA services. Our team checks your eligibility and insurance approval before services begin.
Your care team may include your insurance plan, care manager, healthcare providers, and Cottage Home Care aides who provide approved in-home support services.
It depends on the agency. Some CHHAs hire their aides directly, while others partner with a separate home care agency that supplies the aide instead. Your services are delivered according to your approved care plan. Cottage Home Care provides caregiver support while working with the appropriate healthcare and insurance teams.
Regularly. New York’s Department of Health checks on CHHAs often. If something goes wrong, call the state Home Health Hotline at 800-628-5972.
Care start times depend on completing the required steps, including the doctor’s order, insurance approval, RN start-of-care visit, required documentation, and staffing availability.
These are real families in your neighborhood who made the same call you're thinking about making.
Testimonials From Our Patients
and CareGivers
Service Area
Cottage Home Care Serves All of New York City
We send CHHA aides across all five boroughs, from the Bronx and Brooklyn out to Manhattan, Queens, and Staten Island, all out of our office in Jamaica, Queens.



